0208 302 7331
German Shephard Cute puppy Springer spaniel Dog in the snow

Frequently Asked Questions

Do I need to bring my dogs food?

Unless your dog needs a specialist food for medical or dietary needs, we do usually have a variety of the many leading brands, but check with a member of staff before your dogs stay.

My dog doesn’t get on with other dogs, is that ok?

We will not let any dog get into a situation were they are at risk , and handle each as an individual.

My dog needs medication administered , is that ok ?

We are more than happy to give your dog medication or treatments they need whilst they are in our care.

What happens if my dog is unwell?

If a dog is unwell we will always contact the owner first, then on instruction will take the necessary actions to make sure they are ok.

We have our own Personal vet (Aspens 70 Longmead Drive, Sidcup (0208 300 8080) and for 24 hour service Park Vets 53-55 Maidstone Road, Sidcup (0208 3008111) but can always speak with your vet , with your permission if needed.

All customers must fill in and sign a form for us to have permission to take your dog to a vet in case of emergency, to which you are responsible for payment.

Get in touch!